Mobile Tech Sales Associate

T-Mobile; Manchester (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Job summary

T-Mobile offers a Mobile Associate role supporting retail operations. You assist customers with technology and service needs in a fast-paced environment, building product knowledge and guiding them through their shopping journey to ensure satisfaction.

Qualified candidates have a High School Diploma or GED and at least 6 months of customer service or retail sales experience. Training pay and strong benefits are part of the Total Rewards package.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile offers a Mobile Associate role supporting retail operations. You assist customers with technology and service needs in a fast-paced environment, building product knowledge and guiding them through their shopping journey to ensure satisfaction.

Qualified candidates have a High School Diploma or GED and at least 6 months of customer service or retail sales experience. Training pay and strong benefits are part of the Total Rewards package.