Mobile Tech Sales Associate

T-Mobile USA, Inc.; Kenosha (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k) plan

Stock grants

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers, explain technology and service options, and guide them through the shopping journey. The role centers on delivering tailored solutions, building product knowledge, and using digital tools to demonstrate features.

Applicants should have a high school diploma, at least 18 years old, and be legally eligible to work in the United States. Training pay applies during onboarding, with full-time benefits described in the posting.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.
• Must be at least 18 years old and legally authorized to work in the United States.
• Ability to learn and use digital tools to demonstrate products and services.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to stay current on retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers, explain technology and service options, and guide them through the shopping journey. The role centers on delivering tailored solutions, building product knowledge, and using digital tools to demonstrate features.

Applicants should have a high school diploma, at least 18 years old, and be legally eligible to work in the United States. Training pay applies during onboarding, with full-time benefits described in the posting.