Mobile Tech Associate | Training Pay + Stock Award

T-Mobile; Toledo (OH); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Paid holidays

Tuition assistance

Job summary

T-Mobile is hiring in the United States for a role that supports retail operations, helping customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in customer interaction and digital tool usage. This position emphasizes teamwork and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Legally authorized to work in the United States.
• Must be at least 18 years old.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Engaging people

Education

High School Diploma

Job description

T-Mobile is hiring in the United States for a role that supports retail operations, helping customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in customer interaction and digital tool usage. This position emphasizes teamwork and customer satisfaction.