Mobile Tech Advisor

T-Mobile; Commack (NY); In loco; USD 28.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual Stock Grant

Employee Stock Purchase Plan

Medical, dental, and vision insurance

Descrizione del lavoro

T-Mobile is seeking a Retail Associate to engage customers and assist with technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations to drive satisfaction and loyalty. Retail experience and up-to-date knowledge of wireless tech are valued.

Competenze

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Must be at least 18 years old
• Legally authorized to work in the United States

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conoscenze

Customer Service

Sales

Communication

Teamwork

Multitasking

Problem Solving

Engaging People

Change Agility

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile is seeking a Retail Associate to engage customers and assist with technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations to drive satisfaction and loyalty. Retail experience and up-to-date knowledge of wireless tech are valued.