Mobile Store-in-Store Expert

T-Mobile US Inc.; Gaithersburg (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Job summary

T-Mobile US Inc. seeks an energetic Store-in-Store Mobile Associate to greet customers in a warehouse/club kiosk setting. You’ll educate, demonstrate, and propose solutions while delivering outstanding experiences in a fast-moving environment.

You’ll train on store processes, keep knowledge up to date, and aim to exceed customer expectations. The role requires 18+ and US work authorization, with strong communication and sales skills.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in customer service or sales, retail preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools and educate them on benefits.
• Complete training on store-in-store processes, new skills, products and systems to improve customer experience.
• Build rapport, attract referrals, and drive sales while delivering exceptional service.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile US Inc. seeks an energetic Store-in-Store Mobile Associate to greet customers in a warehouse/club kiosk setting. You’ll educate, demonstrate, and propose solutions while delivering outstanding experiences in a fast-moving environment.

You’ll train on store processes, keep knowledge up to date, and aim to exceed customer expectations. The role requires 18+ and US work authorization, with strong communication and sales skills.