Mobile Store-in-Store Specialist

T-Mobile; Kirkwood (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Dental insurance

Vision insurance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations, engaging customers and driving solutions.

You will learn in-store processes, demonstrate wireless products, and use solution-based selling to build relationships. The role emphasizes high-energy service, training pay, and a pathway to Mobile Expert. The position offers robust benefits and growth opportunities within the company.

Qualifications

• Coaching required for frontline sales and customer service.
• Strong communication and consultative selling skills.
• Ability to identify customer needs and educate on solutions.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment using digital tools and education.
• Demonstrates value of T-Mobile products, leveraging solution-based selling and onboarding approaches.
• Completes training on in-store processes, reviews promotions, and stays customer-ready at all times.
• Builds relationships with leadership and teams to support customer experience from setup to account servicing.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations, engaging customers and driving solutions.

You will learn in-store processes, demonstrate wireless products, and use solution-based selling to build relationships. The role emphasizes high-energy service, training pay, and a pathway to Mobile Expert. The position offers robust benefits and growth opportunities within the company.