Mobile Store-in-Store Pro | Growth, Stock & Training

T-Mobile US Inc.; Mifflin Junction (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Family leave benefits

Job summary

Store-in-Store Mobile Associates at T-Mobile US Inc. work in a warehouse/club kiosk, delivering energy and expertise to customers in a busy retail setting.

You educate, demonstrate, and recommend solutions to help customers stay connected, while embracing an Un-carrier culture focused on exceptional service. Role emphasizes proactive engagement, training, and relationship-building to drive sales, with emphasis on delivering outstanding customer experiences and meeting evolving needs in a

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a high‑traffic retail environment, educating customers and showcasing value of benefits.
• Complete training on store-in-store experience, products, processes, and systems; participate in skills practice and store operations.
• Attract potential customers, follow up, collect referrals, Be Back processes, and build relationships to drive sales.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

Store-in-Store Mobile Associates at T-Mobile US Inc. work in a warehouse/club kiosk, delivering energy and expertise to customers in a busy retail setting.

You educate, demonstrate, and recommend solutions to help customers stay connected, while embracing an Un-carrier culture focused on exceptional service. Role emphasizes proactive engagement, training, and relationship-building to drive sales, with emphasis on delivering outstanding customer experiences and meeting evolving needs in a