Mobile Store-in-Store Expert — Un-carrier Experience

T-Mobile; Florida; On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock grants

Paid time off

Stock purchase plan

Job summary

T-Mobile Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, delivering energy, knowledge, and excellent customer experiences. You’ll educate, demonstrate, and recommend solutions while thriving in a fast-paced environment.

Role emphasizes customer service, prospecting, and relationship-building to boost sales. Training is provided; benefits include health, 401(k), stock grants, and more. Eligible associates share in company success.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales in retail preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Engage with customers in a high-traffic retail environment and showcase benefits.
• Complete training on the store-in-store experience, new skills, products, and processes; continuously improve skills.
• Build rapport, trust, and loyalty with customers and drive sales activity.

Skills

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Education

High School Diploma/GED

6 months of customer service and/or sales experience, retail environment

Job description

T-Mobile Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, delivering energy, knowledge, and excellent customer experiences. You’ll educate, demonstrate, and recommend solutions while thriving in a fast-paced environment.

Role emphasizes customer service, prospecting, and relationship-building to boost sales. Training is provided; benefits include health, 401(k), stock grants, and more. Eligible associates share in company success.