Store-in-Store Mobile Sales Pro — Un-carrier Experience

T-Mobile; Zacha Junction (TX); On-site; USD 24,000 - 32,000; Part time

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to be the face of our brand inside a warehouse/club kiosk setting. You will energize customers, educate them on products, and showcase the value of our wireless solutions while delivering outstanding service.

In a fast-paced environment, you’ll learn and apply product knowledge, engage with diverse customers, and help drive sales activity through consultative interactions and proactive referrals, all while representing a culture built on

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Skills

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to be the face of our brand inside a warehouse/club kiosk setting. You will energize customers, educate them on products, and showcase the value of our wireless solutions while delivering outstanding service.

In a fast-paced environment, you’ll learn and apply product knowledge, engage with diverse customers, and help drive sales activity through consultative interactions and proactive referrals, all while representing a culture built on