Mobile Store-in-Store Associate: Customer Impact

T-MOBILE USA, Inc.; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate for Store-in-Store, focused on delivering exceptional customer experiences in a high-traffic retail setting. You will educate customers, demonstrate products, and apply solution-based selling to meet their wireless needs.

You will use digital tools, participate in training, and collaborate with nearby store teams. The role emphasizes relationship building, problem solving, and meeting quality-of-sale metrics while contributing to a dynamic,

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience; retail environment preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment.
• Educate customers and demonstrate the value of T-Mobile solutions using digital tools.
• Identify customer needs and use solution-based selling techniques to match wireless solutions to them.
• Build relationships with nearby leadership and store teams to support the customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Sales

Product Knowledge

Relationship Building

Sales Techniques

Customer Service

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate for Store-in-Store, focused on delivering exceptional customer experiences in a high-traffic retail setting. You will educate customers, demonstrate products, and apply solution-based selling to meet their wireless needs.

You will use digital tools, participate in training, and collaborate with nearby store teams. The role emphasizes relationship building, problem solving, and meeting quality-of-sale metrics while contributing to a dynamic,