Mobile Store Expert — Un-carrier Experience & Growth

T-Mobile US Inc.; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

The T-Mobile Store-in-Store Mobile Associate role puts you in a warehouse/club kiosk, delivering energetic, knowledgeable service to a high-traffic customer base. You’ll educate customers, demonstrate products, and showcase the value of member benefits while upholding T-Mobile's standards and culture.

You will receive comprehensive training, engage with customers to drive sales, and contribute to a fast-paced team focused on exceptional experiences.

Qualifications

• High School Diploma or GED is required.
• 6 months customer service or sales experience in retail is preferred.
• Excellent communication and relationship-building skills are essential.

Responsibilities

• Engage with customers in a high-traffic retail setting and educate them on products and benefits.
• Complete training on store processes, products, and systems to deliver best-in-class service.
• Build rapport and drive sales while ensuring customer satisfaction and loyalty.

Skills

Customer service

Sales

Communication

Relationship building

Product knowledge

Leadership

Customer education

Teamwork

Education

High School Diploma/GED

6 months customer service experience

Job description

The T-Mobile Store-in-Store Mobile Associate role puts you in a warehouse/club kiosk, delivering energetic, knowledgeable service to a high-traffic customer base. You’ll educate customers, demonstrate products, and showcase the value of member benefits while upholding T-Mobile's standards and culture.

You will receive comprehensive training, engage with customers to drive sales, and contribute to a fast-paced team focused on exceptional experiences.