Mobile Store Associate – Dynamic, Customer-Driven & Growth

T-Mobile; Reynoldsburg (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual holidays

Job summary

T-Mobile is hiring a Store-in-Store Mobile Associate in a fast-paced warehouse/club setting. You will educate customers, showcase benefits, and drive sales while delivering outstanding service. Training will cover products, systems, and store processes to ensure a top-tier customer experience.

The role emphasizes energy, communication, and ownership of customer relationships, with opportunities to grow and earn incentives and benefits as part of the Total Rewards package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment.
• Complete training on store-in-store experience, new skills, products, and processes; participate in knowledge sharing and store operations.
• Build rapport, trust, and loyalty with customers; attract referrals and drive sales activity.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is hiring a Store-in-Store Mobile Associate in a fast-paced warehouse/club setting. You will educate customers, showcase benefits, and drive sales while delivering outstanding service. Training will cover products, systems, and store processes to ensure a top-tier customer experience.

The role emphasizes energy, communication, and ownership of customer relationships, with opportunities to grow and earn incentives and benefits as part of the Total Rewards package.