Mobile Solutions Specialist - Training & Stock Grants

T-Mobile; Murfreesboro (TN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) and stock grants

Paid time off and holidays

Employee stock purchase plan

Job summary

T-Mobile is seeking a driven Mobile Associate to join our Retail Team of Experts in Murfreesboro. You will learn on the job, build product knowledge, and help customers find device and service solutions that fit their needs.

This entry‑level role emphasizes building relationships, learning the T-Mobile in-store experience, and growing toward a Mobile Expert role with ongoing training and support. Competitive pay and benefits are provided.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience, retail environment preferred.
• Must be a passionate customer advocate with a positive attitude.
• Able to balance customer needs with performance goals.

Responsibilities

• Provide world-class customer experience and build loyalty.
• Assist customers across online, care, and in-store shopping journeys.
• Demonstrate devices and services through hands-on demonstrations.
• Utilize digital tools for onboarding, store operations and training.
• Collaborate with teammates and other store teams to resolve issues.

Skills

Customer advocacy

Competitive drive

Team collaboration

Balance customer needs

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a driven Mobile Associate to join our Retail Team of Experts in Murfreesboro. You will learn on the job, build product knowledge, and help customers find device and service solutions that fit their needs.

This entry‑level role emphasizes building relationships, learning the T-Mobile in-store experience, and growing toward a Mobile Expert role with ongoing training and support. Competitive pay and benefits are provided.