Mobile Solutions Advisor | Stock Grants & Growth

T-Mobile; Lake Zurich (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and holidays

Job summary

T-Mobile is seeking a Mobile Associate for a Store-in-Store environment. You will engage customers in a busy retail setting, identify needs, educate on devices and services, and demonstrate value with solution-based selling.

Training pay is available during onboarding, and you may advance to higher roles with incentives. Required are a High School diploma/GED and about 6 months of customer service or sales experience; you’ll also collaborate with nearby store teams to ensure a seamless

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Strong coaching & communication abilities to educate customers.

Responsibilities

• Engage with customers in a high-traffic retail environment.
• Demonstrate value of T-Mobile products and services using solution-based selling.
• Onboard customers and leverage self-serve tools to enhance experience.
• Build relationships with customers and local leadership to support service delivery.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales Techniques

Sales

Relationship Building

Be Back Referrals

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate for a Store-in-Store environment. You will engage customers in a busy retail setting, identify needs, educate on devices and services, and demonstrate value with solution-based selling.

Training pay is available during onboarding, and you may advance to higher roles with incentives. Required are a High School diploma/GED and about 6 months of customer service or sales experience; you’ll also collaborate with nearby store teams to ensure a seamless