Mobile Solutions Specialist – Store-in-Store

T-MOBILE USA, Inc.; Windsor Springs (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Discounts

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations.

You will engage with customers in a high-traffic retail environment, educate them on solutions, and demonstrate value of our products and services. This role offers training, competitive pay at $18 base with $5 training pay, a guaranteed $20/hour with incentives, and a comprehensive benefits program including stock grants and ESPP.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience, retail environment preferred.

Responsibilities

• Engage with customers in a busy retail setting using digital tools and effective communication.
• Demonstrate and educate customers on T-Mobile solutions, building rapport and trust.
• Complete training on in-store experience, products, processes and systems; stay Customer Ready at all times.
• Follow up with customers, capture referrals, manage Be Back processes, and grow relationships with new and existing customers.

Skills

Coaching

Communication

Consultative selling

Customer education

Customer engagement

Needs identification

Referrals

Satisfaction management

Customer service

Leadership

Product knowledge

Relationship building

Sales

Prospecting

Sales techniques

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations.

You will engage with customers in a high-traffic retail environment, educate them on solutions, and demonstrate value of our products and services. This role offers training, competitive pay at $18 base with $5 training pay, a guaranteed $20/hour with incentives, and a comprehensive benefits program including stock grants and ESPP.