Mobile Solutions Specialist - In-Store Growth

T-Mobile; Hanover (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Flexible spending account

401(k)

Employee stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Parental and family leave

Family building benefits

Backup care

Disability insurance

Life insurance

Long-term care insurance

Mobile service discounts

Home internet discounts

Pet insurance

Commuter and transit programs

Job summary

Mobile Associates, Store-in-Store at T-Mobile play a pivotal role in the Retail Team, bringing the T-Mobile brand to life within National Sales partner locations. They engage customers, educate on solutions, and drive sales while delivering exceptional service in a fast-paced environment.

Ideal candidates have experience in customer service or sales, a High School diploma, and are legally able to work in the United States.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Knowledge, Skills and Abilities: customer satisfaction, team building, retail sales.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate value of T-Mobile products and services.
• Builds relationships with nearby leadership and teams to support the customer experience from account setup to device support.

Skills

Customer service

Sales

Communication

Education

High School Diploma/GED (Required)

Job description

Mobile Associates, Store-in-Store at T-Mobile play a pivotal role in the Retail Team, bringing the T-Mobile brand to life within National Sales partner locations. They engage customers, educate on solutions, and drive sales while delivering exceptional service in a fast-paced environment.

Ideal candidates have experience in customer service or sales, a High School diploma, and are legally able to work in the United States.