Mobile Solutions Specialist (In-Store)

tmobile; Woodbridge (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring Mobile Associates to bring the brand to life inside National Sales partner locations. You will engage customers in a busy retail setting, educate them on T-Mobile products, and demonstrate wireless solutions with a solution-based selling approach.

The role emphasizes customer care, teamwork, and the ability to operate in a fast-paced store environment. Training is provided to enhance product knowledge and sales skills, with opportunities for on-the-job growth.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Customer satisfaction focus and passion for helping customers.
• Team building and collaboration with store peers and leadership.
• Retail sales mindset and ability to work in a fast-paced environment.

Responsibilities

• Proactively engages with customers in a highly-traffic retail environment.
• Use digital tools, educate customers, and showcase the value of T-Mobile solutions.
• Identify customer needs and use solution-based selling techniques to demonstrate value.
• Complete training on the in-store experience, products, processes, and knowledge resources.
• Build relationships with nearby store locations to onboard customers and ensure customer readiness.

Skills

Customer service

Sales experience

Retail environment

Communication skills

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to bring the brand to life inside National Sales partner locations. You will engage customers in a busy retail setting, educate them on T-Mobile products, and demonstrate wireless solutions with a solution-based selling approach.

The role emphasizes customer care, teamwork, and the ability to operate in a fast-paced store environment. Training is provided to enhance product knowledge and sales skills, with opportunities for on-the-job growth.