Mobile Solutions Specialist - In-Store Sales

T-Mobile; New Rochelle (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health benefits

Job summary

T-Mobile is hiring Mobile Associates for Store-in-Store roles in a fast-paced retail setting. You will engage customers, demonstrate device solutions, and guide them through the app and self-serve options to meet their wireless needs.

The role emphasizes solution-based selling, strong communication, and relationship building with customers and nearby store teams. Training is provided, with incentives tied to performance.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
• Coaching, Communication, Consultative Selling, Customer Service skills are essential.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate value of T-Mobile products and services.
• Educate customers, demonstrate solutions, and ensure satisfaction while meeting sales metrics.
• Build relationships with nearby leadership and teams to support customer experience from account setup to device support.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Relationship Building

Sales

Sales Techniques

Product Knowledge

Leadership

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates for Store-in-Store roles in a fast-paced retail setting. You will engage customers, demonstrate device solutions, and guide them through the app and self-serve options to meet their wireless needs.

The role emphasizes solution-based selling, strong communication, and relationship building with customers and nearby store teams. Training is provided, with incentives tied to performance.