Mobile Solutions Specialist — Fast-Paced Retail Tech

T-Mobile; Vernon (TX); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring in-store Mobile Associates who will greet customers, demonstrate devices, and guide shoppers through their journey.

You will learn the T-Mobile products and services, build knowledge on plans, and consistently deliver a world-class customer experience while working with store teams. The role emphasizes learning, training, and growth toward Mobile Expert, with a focus on customer engagement and a high-energy retail environment.

Qualifications

• Customer-focused with a passion for helping shoppers.
• Comfortable with a fast-paced sales environment.
• Willingness to learn and grow into Mobile Expert role.
• Able to balance customer needs and performance goals.

Responsibilities

• Assist customers in-store with product and service recommendations.
• Demonstrate devices and services; upsell accessories and IoT devices.
• Build relationships and hand off small business leads when appropriate.
• Collaborate with team to deliver a world-class customer experience.

Skills

Customer advocacy

Sales drive

Team collaboration

Performance focus

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring in-store Mobile Associates who will greet customers, demonstrate devices, and guide shoppers through their journey.

You will learn the T-Mobile products and services, build knowledge on plans, and consistently deliver a world-class customer experience while working with store teams. The role emphasizes learning, training, and growth toward Mobile Expert, with a focus on customer engagement and a high-energy retail environment.