Mobile Solutions Specialist (Entry-Level Sales)

T-Mobile USA; Creston (IA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Job summary

T-Mobile USA is seeking Mobile Associates to serve as brand ambassadors who energize customers and educate them on the latest technology. This entry-level role emphasizes learning and skill-building within a dynamic retail environment.

The position focuses on understanding customer needs, delivering demonstrations, and progressing toward the Mobile Expert role. Training pay during onboarding and a guaranteed hourly base with incentives are highlighted as part of the Total Rewards package.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Builds proficiency in serving and selling to customers while delivering an elite experience.
• Showcases latest technology with hands-on demonstrations in-store.
• Engages in side-by-side selling to tailor solutions beyond basic device plans.
• Uses digital tools in interactions and onboarding to demonstrate capabilities.
• Partners with cross-channel teams to identify and handoff small business leads.

Skills

Customer advocacy

Sales in fast-paced environment

Team collaboration

Balancing needs and goals

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking Mobile Associates to serve as brand ambassadors who energize customers and educate them on the latest technology. This entry-level role emphasizes learning and skill-building within a dynamic retail environment.

The position focuses on understanding customer needs, delivering demonstrations, and progressing toward the Mobile Expert role. Training pay during onboarding and a guaranteed hourly base with incentives are highlighted as part of the Total Rewards package.