Mobile Solutions Advocate: Entry-Level Tech Sales

T-Mobile USA; Lincoln (NE); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k) plan

Stock options?

Money coaches

Paid time off

Descripción de la vacante

T-Mobile USA, Inc. is seeking Mobile Associates to be brand ambassadors who energize customers with our products and services.

You’ll learn to educate, demonstrate, and recommend the right T-Mobile solutions while building relationships in a fast-paced retail environment, with on‑the‑job training to prepare you for the Mobile Expert path. The role emphasizes customer service, sales proficiency, collaboration across channels, and participation in training.

Formación

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Engaging People

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is seeking Mobile Associates to be brand ambassadors who energize customers with our products and services.

You’ll learn to educate, demonstrate, and recommend the right T-Mobile solutions while building relationships in a fast-paced retail environment, with on‑the‑job training to prepare you for the Mobile Expert path. The role emphasizes customer service, sales proficiency, collaboration across channels, and participation in training.