Mobile Solutions & Customer Experience Pro

T-Mobile; McKinney (TX); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Disability insurance

Life insurance

Mobile service discounts

Home internet discounts

Commuter benefits

Résumé du poste

T-Mobile USA, Inc. seeks a Mobile Associate, Store-in-Store to engage customers in high-traffic retail environments, educate them on wireless solutions, and showcase the value of T-Mobile products.

This role emphasizes relationship building, solution-based selling, and delivering exceptional service while achieving sales targets. Candidates should have a High School Diploma and at least 6 months of customer service or sales experience; training pay and a guaranteed earnings structure are part of

Qualifications

• High School Diploma/GED required.
• At least 6 months of customer service or sales experience (retail preferred).
• Strong communication and relationship-building skills.

Responsabilités

• Proactively engages with customers in a high-traffic retail environment using digital tools.
• Leverages digital self-serve tools to demonstrate value and guide customers.
• Undergoes training on in-store processes and stays customer-ready.
• Connects with customers, follows up, and builds loyalty while meeting sales metrics.
• Collaborates with nearby stores to onboard customers and supports store operations.

Connaissances

Coaching

Communication

Consultative Selling

Customer Engagement

Customer Service

Sales

Relationship Building

Product Knowledge

Leadership

Formation

High School Diploma/GED

Description du poste

T-Mobile USA, Inc. seeks a Mobile Associate, Store-in-Store to engage customers in high-traffic retail environments, educate them on wireless solutions, and showcase the value of T-Mobile products.

This role emphasizes relationship building, solution-based selling, and delivering exceptional service while achieving sales targets. Candidates should have a High School Diploma and at least 6 months of customer service or sales experience; training pay and a guaranteed earnings structure are part of