Mobile Solutions Associate – Store-in-Store Expert

T-MOBILE USA, Inc.; Sporting Hill (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate (SiS) for Store-in-Store locations. You will engage with customers in a high-traffic retail environment, educate on wireless solutions, and demonstrate value to influence purchases.

This onboarding-focused role includes training pay for 90 days, a guaranteed hourly base with incentives, and eligibility for an annual stock grant. The position emphasizes customer service and relationship building.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment.
• Educates customers and demonstrates the value of T-Mobile solutions.
• Builds relationships, follows up with customers, and supports onboarding with digital tools.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate (SiS) for Store-in-Store locations. You will engage with customers in a high-traffic retail environment, educate on wireless solutions, and demonstrate value to influence purchases.

This onboarding-focused role includes training pay for 90 days, a guaranteed hourly base with incentives, and eligibility for an annual stock grant. The position emphasizes customer service and relationship building.