Mobile Solutions Advisor – In-Store Tech Demos + Training Pay

T-Mobile; Latham (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Training pay

Annual incentive

Job summary

T-Mobile Mobile Associates in a store-in-store setting engage with a broad range of customers in a high-traffic retail environment. You will educate customers, demonstrate value, and guide them through self-serve tools and onboarding processes to enhance satisfaction.

You will complete in-store training on products, processes, and systems while partnering with nearby locations to onboard customers. A high school diploma and customer service or sales experience are required, with preference for

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, retail preferred.
• Retail environment experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting, using digital tools to educate and showcase T-Mobile solutions.
• Identify customer needs and apply solution-based selling techniques to demonstrate value of products and services.
• Complete training on in-store experience, products, processes, and systems; stay Customer Ready at all times.
• Build relationships with store leadership and teams to support customer experience from setup to servicing.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Sales

Sales Techniques

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile Mobile Associates in a store-in-store setting engage with a broad range of customers in a high-traffic retail environment. You will educate customers, demonstrate value, and guide them through self-serve tools and onboarding processes to enhance satisfaction.

You will complete in-store training on products, processes, and systems while partnering with nearby locations to onboard customers. A high school diploma and customer service or sales experience are required, with preference for