Mobile Sales Associate — Tech Solutions & Stock Grant

T-Mobile; Artesia (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grant

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, presenting technology and service options to meet individual needs.

You will build product knowledge, demonstrate network features, and guide customers through their shopping journey. Responsibilities include using digital tools, completing training, and collaborating across channels to ensure a seamless customer experience.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)
• Change Agility (Required)
• Communication (Required)
• Customer Problem Solving (Required)
• Customer Service (Required)
• Engaging People (Required)
• Multitasking (Required)
• Sales (Required)
• Teamwork Orientation (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, presenting technology and service options to meet individual needs.

You will build product knowledge, demonstrate network features, and guide customers through their shopping journey. Responsibilities include using digital tools, completing training, and collaborating across channels to ensure a seamless customer experience.