Mobile Sales Specialist – Customer Experience

T-Mobile USA; Lake Lotawana (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental, and vision insurance

Job summary

T-Mobile USA is hiring Store-in-Store Mobile Associates to be the face of our brand inside a warehouse/club kiosk. You will educate customers, demonstrate products, and help them stay connected with confident, friendly service.

This role requires at least a high school diploma and six months of customer service or sales experience in retail. You will receive comprehensive training and access to total rewards, including competitive pay, benefits, stock grants, and advancement opportunities.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Educate customers, demonstrate, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the store-in-store experience, new skills, products, and processes; learn systems and reference resources.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring Store-in-Store Mobile Associates to be the face of our brand inside a warehouse/club kiosk. You will educate customers, demonstrate products, and help them stay connected with confident, friendly service.

This role requires at least a high school diploma and six months of customer service or sales experience in retail. You will receive comprehensive training and access to total rewards, including competitive pay, benefits, stock grants, and advancement opportunities.