Mobile Associate: Grow into a Mobile Expert

T-Mobile; Pomona (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Health insurance

Job summary

T-Mobile is hiring for Mobile Associates to join our Retail Team of Experts in California. As a Mobile Associate, you will learn, assist customers, demonstrate products, and work toward becoming a Mobile Expert. You’ll complete training and contribute to a fast-paced store environment.

You will gain experience in customer service and sales, with potential incentives and access to comprehensive benefits. This entry-level role emphasizes growth within the company and the Un‑carrier culture.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Build proficiency in serving and selling while delivering a world-class customer experience.
• Help customers along their shopping journey in-store and online.
• Demonstrate and recommend devices and services to meet customer needs.
• Identify and hand off small business leads.
• Collaborate with store team to resolve issues and improve the customer experience.
• Stay updated on latest technology and sales processes.

Skills

Customer service

Sales

Team collaboration

Effective communication

Education

High School Diploma or GED

Job description

T-Mobile is hiring for Mobile Associates to join our Retail Team of Experts in California. As a Mobile Associate, you will learn, assist customers, demonstrate products, and work toward becoming a Mobile Expert. You’ll complete training and contribute to a fast-paced store environment.

You will gain experience in customer service and sales, with potential incentives and access to comprehensive benefits. This entry-level role emphasizes growth within the company and the Un‑carrier culture.