Mobile Sales Associate: Tech Enthusiast & Customer Champion

T-Mobile US Inc.; Chino (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k)

Employee stock grants

Paid time off & holidays

Job summary

T-Mobile in California is seeking a Mobile Associate to join a Retail Team of Experts and bring the T-Mobile brand to life. You will learn to educate customers, demonstrate devices and services, and guide their shopping journey in-store and online.

This learning role leads toward Mobile Expert, with on-the-job training and opportunities to grow, plus competitive pay, training pay, incentives, and a full benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Builds proficiency in serving and selling to customers and delivering a world-class experience.
• Demonstrate and educate customers on devices and services in-store.
• Performs side-by-side selling to identify tailored solutions beyond basics.
• Maintain composure and integrity while addressing service and sales needs.
• Collaborate with team and other channels to resolve issues and drive leads.

Skills

Customer service

Sales

Communication

Education

High School Diploma/GED

Job description

T-Mobile in California is seeking a Mobile Associate to join a Retail Team of Experts and bring the T-Mobile brand to life. You will learn to educate customers, demonstrate devices and services, and guide their shopping journey in-store and online.

This learning role leads toward Mobile Expert, with on-the-job training and opportunities to grow, plus competitive pay, training pay, incentives, and a full benefits package.