Mobile Sales Pro: Tech & Stock Grants

T-Mobile; New York (NY); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k)

Descripción de la vacante

T-Mobile USA, Inc. is seeking a customer-focused associate to assist shoppers with technology and service options in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tools, and service plan recommendations, with a focus on satisfaction and loyalty.

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in Retail.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Problem Solving

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is seeking a customer-focused associate to assist shoppers with technology and service options in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tools, and service plan recommendations, with a focus on satisfaction and loyalty.