Mobile Sales Pro — Stock Grants & Growth

T-Mobile; Reston (VA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Job summary

T-Mobile is seeking a customer-focused associate to engage customers in a fast-paced retail setting, build product knowledge, and guide shoppers through technology and service options.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations while contributing to a high-quality customer experience. Training is provided and career growth is encouraged.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years old

Authorized to work in US

Education

High School Diploma/GED

6 months customer service/sales experience (Retail)

Job description

T-Mobile is seeking a customer-focused associate to engage customers in a fast-paced retail setting, build product knowledge, and guide shoppers through technology and service options.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations while contributing to a high-quality customer experience. Training is provided and career growth is encouraged.