Mobile Sales Pro: Tech Solutions & Stock Grants

T-MOBILE USA, Inc.; Independence (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

12 paid holidays

Medical/dental/vision

Discounts on mobile service

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers in-store with devices and service plans. You will develop product knowledge, demonstrate features, and guide shoppers through their journey to choose optimal solutions.

Benefit from comprehensive rewards, including stock grants and a robust 401(k), competitive base pay of $18/hour plus $5 training pay, and a pathway to incentives. Join a team focused on customer experience and growth in a fast-paced retail environment.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience preferred.
• Experience in a retail environment is a plus.

Responsibilities

• Develop proficiency in customer service and personalized technology solutions.
• Use digital tools to explain network coverage and service plans.
• Complete required training to learn retail processes and wireless technology.
• Collaborate across channels to ensure a seamless customer experience.
• Assist with additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers in-store with devices and service plans. You will develop product knowledge, demonstrate features, and guide shoppers through their journey to choose optimal solutions.

Benefit from comprehensive rewards, including stock grants and a robust 401(k), competitive base pay of $18/hour plus $5 training pay, and a pathway to incentives. Join a team focused on customer experience and growth in a fast-paced retail environment.