Mobile Sales Pro: Tech Solutions & Customer Care

T-MOBILE USA, Inc.; Brightside (MA); In loco; USD 26.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual stock grant

Employee stock purchase plan

Paid time off

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans in a fast-paced environment.

You will develop product knowledge, use digital tools to demonstrate network coverage and plan features, and collaborate with teammates to ensure a smooth shopping experience while building strong customer relationships.

Competenze

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)
• Strong communication and problem-solving abilities are essential to success in this role.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conoscenze

Customer Service

Sales

Communication

Change Agility

Multitasking

Teamwork

Engaging People

Problem Solving

Formazione

High School Diploma

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans in a fast-paced environment.

You will develop product knowledge, use digital tools to demonstrate network coverage and plan features, and collaborate with teammates to ensure a smooth shopping experience while building strong customer relationships.