Mobile Sales Pro - Tech Solutions & Customer Service

T-Mobile; Venice (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Medical insurance

Dental insurance

Paid time off

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will learn product features, demonstrate network options with digital tools, complete required training, and collaborate across channels to deliver a seamless customer experience. Total Rewards include stock grants and an employee stock purchase plan, a 401(k), medical/dental/vision coverage, paid time off and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be able to work in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized tech solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will learn product features, demonstrate network options with digital tools, complete required training, and collaborate across channels to deliver a seamless customer experience. Total Rewards include stock grants and an employee stock purchase plan, a 401(k), medical/dental/vision coverage, paid time off and