Mobile Sales Pro: Tech Solutions & Customer Focus

T-MOBILE USA, Inc.; Winston-Salem (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off & holidays

Job summary

T-Mobile in Winston-Salem, North Carolina is seeking enthusiastic Mobile Associates to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide shoppers along their journey from greeting to sale.

Ideal candidates have a High School diploma, strong communication skills, and a customer-service mindset. Training pay during onboarding, potential incentives, and broad benefits round out this rewarding entry

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Winston-Salem, North Carolina is seeking enthusiastic Mobile Associates to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide shoppers along their journey from greeting to sale.

Ideal candidates have a High School diploma, strong communication skills, and a customer-service mindset. Training pay during onboarding, potential incentives, and broad benefits round out this rewarding entry