Mobile Retail Sales Pro — Connect, Sell & Tech Solutions

T-Mobile US Inc.; Lumberton (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to help customers explore technology, find solutions, and stay connected to what matters.

You’ll connect with customers, demonstrate devices, and build lasting relationships while learning sales skills in a team-oriented environment. Requirements include a high school diploma, at least 6 months of customer service or sales experience, and the ability to communicate in English (additional languages preferred).

Qualifications

• 6 months of customer service or sales experience (retail preferred)
• Ability to communicate in English and one or more additional languages (preferred)
• Motivated to hit sales goals while delivering great service

Responsibilities

• Connect with customers and create welcoming, personalized experiences
• Demonstrate smartphones, accessories and devices to help customers find solutions
• Listen, ask questions, and recommend products that keep customers connected
• Support customers throughout the shopping journey, online or in-store
• Develop sales skills while balancing customer needs with sales goals
• Collaborate with teammates and store leaders to solve problems and assist customers, including small business owners

Skills

Customer service

English proficiency

Willingness to learn

Education

High school diploma or GED

Tools

Retail POS systems

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to help customers explore technology, find solutions, and stay connected to what matters.

You’ll connect with customers, demonstrate devices, and build lasting relationships while learning sales skills in a team-oriented environment. Requirements include a high school diploma, at least 6 months of customer service or sales experience, and the ability to communicate in English (additional languages preferred).