Mobile Sales Pro — Tech Solutions & Customer Care

T-Mobile; Durant (OK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) program

Paid time off & holidays

Job summary

Join T-Mobile in Durant, OK as a Mobile Associate, helping customers with technology and service choices in a fast-paced retail setting.

You will learn product features, demonstrate network options, complete training, and collaborate across teams to deliver a seamless shopping experience. Strong communication and problem-solving skills are valued.

We offer competitive pay, benefits, and opportunities for growth, with on-the-job training and a path toward higher roles within a people-first culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Strong communication and problem-solving abilities.
• Ability to engage customers and work in a fast-paced setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Engaging People

Change Agility

Problem Solving

Education

High School Diploma/GED

Job description

Join T-Mobile in Durant, OK as a Mobile Associate, helping customers with technology and service choices in a fast-paced retail setting.

You will learn product features, demonstrate network options, complete training, and collaborate across teams to deliver a seamless shopping experience. Strong communication and problem-solving skills are valued.

We offer competitive pay, benefits, and opportunities for growth, with on-the-job training and a path toward higher roles within a people-first culture.