Mobile Sales Pro - Tech Demos, Growth & Stock Options

T-Mobile; Madera (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

T-Mobile is seeking a front-line retail associate to engage customers, demonstrate devices, and sell technology solutions in a fast-paced store environment.

The role emphasizes customer service, product knowledge, and effective use of digital tools to explain coverage and benefits. Training is provided, with opportunities for incentive earnings and stock grants as part of the total rewards program.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a front-line retail associate to engage customers, demonstrate devices, and sell technology solutions in a fast-paced store environment.

The role emphasizes customer service, product knowledge, and effective use of digital tools to explain coverage and benefits. Training is provided, with opportunities for incentive earnings and stock grants as part of the total rewards program.