Mobile Sales Pro: Stock Grants & Tech Solutions

T-MOBILE USA, Inc.; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Parental leave

Discounts on services

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and help them choose technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey to enhance satisfaction and loyalty. In this role you will learn retail processes, work with digital tools, and collaborate with store teams to deliver a seamless experience.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and help them choose technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey to enhance satisfaction and loyalty. In this role you will learn retail processes, work with digital tools, and collaborate with store teams to deliver a seamless experience.