Mobile Sales Pro — Growth, Training Pay & Stock

T-Mobile; Portsmouth (NH); Presencial; USD 23 000 - 32 000; Tempo integral

Resumo da oferta

T-Mobile is hiring Mobile Associates to engage customers, demonstrate technology solutions, and guide shoppers through the purchasing journey. You’ll build product knowledge, use digital tools, and collaborate across teams to ensure a seamless customer experience.

This role emphasizes customer interaction, adaptability, and service plan recommendations in a fast-paced retail setting. The position requires a High School Diploma/GED and at least 6 months of customer service or sales experience in

Qualificações

• Change Agility is required.
• Clear communication is essential.
• Strong problem solving and customer service skills are required.
• Customer service experience is needed.
• Ability to engage customers and build rapport.
• Comfort with multitasking in a fast paced retail environment.
• Sales skills and up-selling capabilities are valued.
• Teamwork oriented mindset is required.
• Must be at least 18 years old.
• Legally authorized to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age requirement (18+)

Work Authorization (US)

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

T-Mobile is hiring Mobile Associates to engage customers, demonstrate technology solutions, and guide shoppers through the purchasing journey. You’ll build product knowledge, use digital tools, and collaborate across teams to ensure a seamless customer experience.

This role emphasizes customer interaction, adaptability, and service plan recommendations in a fast-paced retail setting. The position requires a High School Diploma/GED and at least 6 months of customer service or sales experience in