Mobile Sales Pro — Fast-Paced Retail Tech

T-Mobile; Burlington (VT); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off and holidays

401(k)

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to join a Retail Team of Experts and bring the T-Mobile brand to life. You will learn with the team, educate customers, and demonstrate devices and services in a fast-paced store environment.

You will build product knowledge, assist with hands-on demonstrations, and contribute to an outstanding in-store experience while preparing for the next level as a Mobile Expert.

Qualifications

• Minimum 6 months of customer service or sales experience.
• High School Diploma/GED required.
• Age 18+ and legal work authorization in the United States.
• Passionate customer advocate and competitive drive.

Responsibilities

• Provide world-class customer experience and build loyalty.
• Demonstrate and educate customers on devices and services with hands-on demos.
• Engage in side-by-side selling to meet customer needs and provide personalized solutions.
• Collaborate with store teams to resolve issues and identify leads.

Skills

Customer service

Sales experience

Communication skills

Team collaboration

Customer advocacy

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to join a Retail Team of Experts and bring the T-Mobile brand to life. You will learn with the team, educate customers, and demonstrate devices and services in a fast-paced store environment.

You will build product knowledge, assist with hands-on demonstrations, and contribute to an outstanding in-store experience while preparing for the next level as a Mobile Expert.