Mobile Sales Pro: In-Store Tech & Customer Experience

T-Mobile; Alpharetta (GA); On-site; USD 20,000 - 29,000; Full time

Job summary

The team at T-Mobile USA is looking for Store-in-Store Mobile Associates to greet and educate customers in a busy warehouse/club setting. Youll demonstrate, educate, and recommend solutions while delivering outstanding experiences and helping customers stay connected.

Responsibilities include engaging with a wide range of customers, completing store training, and building rapport to drive sales and referrals.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

18+ years

Authorized to work in US

Education

High School Diploma/GED

Job description

The team at T-Mobile USA is looking for Store-in-Store Mobile Associates to greet and educate customers in a busy warehouse/club setting. Youll demonstrate, educate, and recommend solutions while delivering outstanding experiences and helping customers stay connected.

Responsibilities include engaging with a wide range of customers, completing store training, and building rapport to drive sales and referrals.