Mobile Sales Associate: Training Pay, Stock Grants & Growth

T-Mobile US Inc.; Hagerstown (MD); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile is hiring Mobile Associates in the United States. You will engage customers, demonstrate devices, and tailor solutions to meet needs, while growing skills toward the Mobile Expert role. The role emphasizes learning, teamwork, and a customer-first mindset.

Base pay starts at $19.50/hour with $5.00/hour training pay, and employees can qualify for an annual stock grant and other benefits. The company supports growth and rewards performance across a collaborative environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.
• Legally authorized to work in the United States.

Responsibilities

• Help customers pick up where they left off in their shopping journey, online, via Customer Care, or in-store.
• Demonstrate the latest technology and educate customers in-store.
• Provide personalized solutions beyond devices and service plans, including accessories and IoT devices.
• Approach service and sales with composure, integrity, and compassion.
• Build relationships with colleagues across channels to identify and hand off small business leads.

Skills

Customer focus

Sales

Communication

Team collaboration

Work authorization

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates in the United States. You will engage customers, demonstrate devices, and tailor solutions to meet needs, while growing skills toward the Mobile Expert role. The role emphasizes learning, teamwork, and a customer-first mindset.

Base pay starts at $19.50/hour with $5.00/hour training pay, and employees can qualify for an annual stock grant and other benefits. The company supports growth and rewards performance across a collaborative environment.