Mobile Sales Associate: Grow with Stock Grants & Training

T-Mobile US Inc.

Tucson (AZ)

On-site

USD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Stock grant
Employee stock purchase plan
401(k)
Paid time off
Medical, dental and vision insurance

Job summary

Join T-Mobile USA, Inc. as a Mobile Associate and become a brand ambassador who brings the T-Mobile experience to life in-store. You’ll learn together with the team, explore customer needs, demonstrate the latest devices, and help customers connect their world with confidence.

This learning role includes completing new employee training and growing toward Mobile Expert. The position offers base hourly pay, incentives, benefits, and opportunities for advancement within a supportive,

Qualifications

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Required)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • Effective at balancing customer needs and performance goals. (Required)

Responsibilities

  • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explores individual needs and provides hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Establishes relationships with and partners with T-Mobile employees across channels to resolve issues and identify opportunities.

Skills

Customer service
Sales in fast-paced env
Communication skills
Team collaboration
Adaptability

Education

High School Diploma/GED

Job description

Join T-Mobile USA, Inc. as a Mobile Associate and become a brand ambassador who brings the T-Mobile experience to life in-store. You’ll learn together with the team, explore customer needs, demonstrate the latest devices, and help customers connect their world with confidence.

This learning role includes completing new employee training and growing toward Mobile Expert. The position offers base hourly pay, incentives, benefits, and opportunities for advancement within a supportive,

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