Mobile Sales Associate - Tech Demos & Personal Solutions

T-Mobile US Inc.; Centralia (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to serve customers in a fast-paced retail environment, building relationships and demonstrating the latest devices and services.

You’ll learn on the job and grow toward the Mobile Expert role while contributing to an energizing team culture. The role offers a competitive base pay of $19.50 per hour with additional training pay, guarantees of $20/hour including incentives, and access to benefits, stock grants, and 401(k).

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience; retail environment preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Provide elite customer service and build loyalty by assisting customers across online, care, and in-store channels.
• Demonstrate and educate customers on latest technology and devices in-store.
• Identify customer needs and upsell personalized solutions beyond basic devices and plans.
• Collaborate with store teammates and other channels to hand off leads and deliver a seamless experience.
• Utilize digital tools for customer interactions and onboarding.

Skills

Customer service

Sales

Communication

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to serve customers in a fast-paced retail environment, building relationships and demonstrating the latest devices and services.

You’ll learn on the job and grow toward the Mobile Expert role while contributing to an energizing team culture. The role offers a competitive base pay of $19.50 per hour with additional training pay, guarantees of $20/hour including incentives, and access to benefits, stock grants, and 401(k).