Mobile Sales Specialist — Demos, Tech Solutions & Growth

T-Mobile US Inc.; Meriden (CT); On-site; USD 23,000 - 32,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and helping them with technology and service needs in a fast-paced setting.

You will build proficiency in customer service and sales to offer personalized device and service solutions while using digital tools to demonstrate network coverage and benefits. Responsibilities include learning products and processes, conducting hands-on demonstrations, and collaborating with management on any

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and helping them with technology and service needs in a fast-paced setting.

You will build proficiency in customer service and sales to offer personalized device and service solutions while using digital tools to demonstrate network coverage and benefits. Responsibilities include learning products and processes, conducting hands-on demonstrations, and collaborating with management on any