Mobile Sales Associate: Path to Mobile Expert

T-MOBILE USA, Inc.; Paris (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to build energy for customers and educate them on T-Mobile solutions. You will learn and grow in a fast-paced retail environment while delivering a high-quality customer experience.

The role emphasizes hands-on product demonstrations, relationship building, and ongoing skill development to progress toward the Mobile Expert level, with a clear path and incentives in place.

Qualifications

• Must be a passionate customer advocate and enjoy connecting with people.
• Ability to succeed in a fast-paced sales environment.
• Willingness to work with peers and store leaders, learning and sharing ideas.
• Balance customer needs with performance goals.

Responsibilities

• Build proficiency in serving and selling to customers with an elite experience.
• Demonstrate latest technology through in-store, online, or Care channels.
• Side-by-side selling to tailor solutions for customers' devices and services.
• Establish relationships with colleagues across channels to generate small business leads.
• Use digital tools to support interactions and onboarding.

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to build energy for customers and educate them on T-Mobile solutions. You will learn and grow in a fast-paced retail environment while delivering a high-quality customer experience.

The role emphasizes hands-on product demonstrations, relationship building, and ongoing skill development to progress toward the Mobile Expert level, with a clear path and incentives in place.