Mobile Sales Associate: Grow to Mobile Expert + Stock

T-Mobile US Inc.; Jersey City (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

401(k)

Stock grants

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You’ll engage customers with energy and enthusiasm, demonstrate latest technology, and tailor solutions to individual needs.

This entry-level role focuses on learning and building skills through on‑the‑job training while contributing to a high‑performing team. You’ll participate in a learning path toward becoming a Mobile Expert, with training completed during onboarding and ongoing development as you grow

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Excellent customer advocacy and communication are essential.
• Ability to balance customer needs with performance goals.

Responsibilities

• Build proficiency in serving and selling to customers while delivering a world-class experience.
• Demonstrate and educate customers on devices and services, with hands-on demos in-store.
• Collaborate with team and other channels to resolve issues and drive sales leads.

Skills

Customer advocacy

Competitive drive

Team collaboration

Balancing needs vs goals

Education

High School Diploma/GED

6 months customer service/sales

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You’ll engage customers with energy and enthusiasm, demonstrate latest technology, and tailor solutions to individual needs.

This entry-level role focuses on learning and building skills through on‑the‑job training while contributing to a high‑performing team. You’ll participate in a learning path toward becoming a Mobile Expert, with training completed during onboarding and ongoing development as you grow