Mobile Wireless Sales Associate - Path to Mobile Expert

T-Mobile; Laniakea (HI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental leave

Family building benefits

Mobile & home internet discounts

Pet insurance

Transit discounts

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to join our Retail Team of Experts. You will learn and grow while helping customers choose devices and services, and you will participate in hands-on product demonstrations and in-store experiences to build lasting relationships.

Training is provided, with opportunities to advance to the Mobile Expert level. You will operate in a fast-paced environment, develop product knowledge, and contribute to a positive customer journey with comprehensive benefits

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
• Effective at balancing customer needs and performance goals. (Required)

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.

Skills

Customer advocacy

Competitive drive

Team collaboration

Balancing needs

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to join our Retail Team of Experts. You will learn and grow while helping customers choose devices and services, and you will participate in hands-on product demonstrations and in-store experiences to build lasting relationships.

Training is provided, with opportunities to advance to the Mobile Expert level. You will operate in a fast-paced environment, develop product knowledge, and contribute to a positive customer journey with comprehensive benefits