Mobile Sales Advocate | Tech-Savvy Customer Champion

T-Mobile; Alexandria (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Job summary

T-Mobile invites you to join our team as a Mobile Associate in a fast-paced retail environment. You will learn to help customers, demonstrate devices, and provide solutions that meet individual needs. This entry-level role includes on-the-job training to progress toward the Mobile Expert position.

We offer competitive pay with hourly wages, comprehensive benefits, and opportunities for growth within a dynamic, team-focused culture. Fluency in English and Spanish is required.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience is preferred.
• Fluent in English and Spanish.

Responsibilities

• Provide world-class customer service and build loyalty.
• Assist customers with product selection and demonstrations.
• Handle inquiries and resolve issues to ensure a smooth shopping experience.
• Leverage digital tools to educate customers about devices and plans.
• Build relationships with customers and internal teams to drive sales.
• Complete training in-store to advance to Mobile Expert role.

Skills

Customer service

Sales

Bilingual English/Spanish

Team player

Education

High School Diploma/GED

Job description

T-Mobile invites you to join our team as a Mobile Associate in a fast-paced retail environment. You will learn to help customers, demonstrate devices, and provide solutions that meet individual needs. This entry-level role includes on-the-job training to progress toward the Mobile Expert position.

We offer competitive pay with hourly wages, comprehensive benefits, and opportunities for growth within a dynamic, team-focused culture. Fluency in English and Spanish is required.