Bilingual Mobile Sales Associate | Grow to Mobile Expert

T-MOBILE USA, Inc.; Concord (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to join our Retail Team of Experts and deliver a world-class customer experience.

You will learn to demonstrate devices, explain plans, and guide customers through their shopping journey—online, via Customer Care, or in-store—while building relationships and product knowledge. This entry-level role includes on-the-job training, a path to Mobile Expert, and opportunities to grow with a dynamic wireless retailer that values customer connection and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Willingness to learn and grow into Mobile Expert role.

Responsibilities

• Assist customers with device and service solutions, delivering a world-class experience.
• Demonstrate latest technology and help customers complete their shopping journey in-store.
• Collaborate with store team to own the customer experience and generate leads.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to join our Retail Team of Experts and deliver a world-class customer experience.

You will learn to demonstrate devices, explain plans, and guide customers through their shopping journey—online, via Customer Care, or in-store—while building relationships and product knowledge. This entry-level role includes on-the-job training, a path to Mobile Expert, and opportunities to grow with a dynamic wireless retailer that values customer connection and